Privacy Policy

NDL Private Hire is committed to protecting your privacy and handling your personal data in a safe and responsible way.

This privacy policy explains how I collect, use, and store your information when you use my services or contact me.

1. Who I Am

NDL Private Hire is operated by Neil, providing private hire transport services including airport transfers, business travel, hospital appointments, and local journeys.

2. Information I Collect

I may collect the following personal information when you contact or book a journey:

Name
Contact number
Email address
Pickup and drop-off locations
Booking details including date, time, and journey requirements
3. How I Use Your Information

Your information is used only to:

Process and manage bookings
Contact you about your journey
Provide quotes and confirm travel details
Issue invoices if required for business travel
Improve customer service and communication
4. Data Storage & Security

Your personal data is stored securely and only accessed when necessary to provide your service. I take reasonable steps to protect your information from loss, misuse, or unauthorised access.

5. Sharing Your Information

Your data will never be sold or shared with third parties for marketing purposes. Information may only be shared if required by law or to complete your booking.

6. How Long I Keep Your Data

I only keep your information for as long as necessary to provide services and meet legal or accounting requirements.

7. Your Rights

You have the right to:

Request a copy of the personal data I hold about you
Request corrections to inaccurate information
Request deletion of your data where legally possible
Withdraw consent for communication
8. Cookies

If this website uses cookies, they may be used to improve user experience and website performance. You can disable cookies in your browser settings at any time.

9. Contact Information

If you have any questions about this privacy policy or how your data is handled, please contact:

NDL Private Hire
Neil
Phone: 07785 342125
Email: ndlprivatehire@gmail.com