{"id":110,"date":"2026-05-19T19:20:22","date_gmt":"2026-05-19T19:20:22","guid":{"rendered":"https:\/\/ndlprivatehire.co.uk\/?page_id=110"},"modified":"2026-05-19T19:41:02","modified_gmt":"2026-05-19T19:41:02","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/ndlprivatehire.co.uk\/?page_id=110","title":{"rendered":"Terms of Service"},"content":{"rendered":"\t\t
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PRIVATE HIRE \u2013 TERMS & CONDITIONS<\/p>

These Terms & Conditions apply to all bookings made with [Your Business Name] (\u201cwe,\u201d \u201cus,\u201d \u201cour\u201d). By booking with us, you (\u201cthe customer\u201d) agree to the following:<\/p>

1. BOOKINGS<\/p>

All journeys must be pre-booked.<\/p>

A booking is only confirmed once accepted by us.<\/p>

Customers must provide the correct pickup time, pickup address, destination, passenger numbers, and any special requirements.<\/p>

2. FARES & PAYMENT<\/p>

Fares will be agreed at the time of booking where possible.<\/p>

Extra charges may apply for additional stops,<\/p>

changes of destination, waiting time, tolls, parking fees, or longer routes.<\/p>

Payment is due at the end of the journey unless agreed otherwise.<\/p>

Payment methods accepted: [Cash \/ Card \/ Bank Transfer].<\/p>

3. CANCELLATIONS & NO-SHOWS<\/p>

Cancellations must be made as soon as possible.<\/p>

Cancellations within [2 hours] of pickup may be charged a cancellation fee.<\/p>

If the customer does not arrive (\u201cno-show\u201d), the full fare may be charged.<\/p>

4. WAITING TIME<\/p>

[30 minutes] free waiting time is included.<\/p>

After this, waiting time may be charged.<\/p>

If the customer does not arrive after a reasonable time, the booking may be cancelled and treated as a no-show.<\/p>

5. PASSENGER CONDUCT<\/p>

Smoking or vaping is not allowed in the vehicle.<\/p>

Customers must behave respectfully and safely at all times.<\/p>

We may refuse service to anyone who is abusive, violent, or excessively intoxicated.<\/p>

6. DAMAGE & CLEANING<\/p>

  • Customers are responsible for any damage caused to the vehicle.<\/li>
  • A cleaning fee of up to \u00a3100 may apply for spills, sickness or excessive mess.<\/li><\/ul>

    7. LUGGAGE & LOST PROPERTY<\/p>

    • Luggage is carried at the customer’s own risk.<\/li>
    • Lost property will be kept for up to 8 weeks<\/li>
    • Return of lost items may involve delivery \/ collection fee<\/li><\/ul>

      8. AIRPORT BOOKINGS (IF APPLICABLE)<\/p>

      • Customers must provide correct flight details.<\/li>
      • Flight delays may affect pickup time.<\/li>
      • Airport parking and pickup charges may be added to the fare.<\/li><\/ul>

        9. DELAYS OUTSIDE OUR CONTROL<\/p>

        • We aim to be on time but are not responsible for delays caused by traffic, accidents, road closures or weather conditions.<\/li>
        • Customers should allow sufficient time for time-sensitive journeys (airports, events, appointments).<\/li><\/ul>

          10. DATA PROTECTION<\/p>

          • Customer details may be stored for booking and business purposes<\/li>
          • Information will not be shared unless required by law.<\/li><\/ul>

            11. RIGHT TO REFUSE SERVICE<\/p>

            We reserve the right to refuse or cancel a booking if:<\/p>

            • passengers exceed vehicle capacity.<\/li>
            • the journey is unsafe or illegal<\/li>
            • the customer cannot or will not pay<\/li>
            • customer behaviour is unacceptable.<\/li><\/ul>

              12. GOVERNING LAW<\/p>

              These terms & conditions are governed by the laws of United Kingdom.<\/p>

              CONTACT DETAILS<\/p>

              Business Name: NDL Private Hire<\/p>

              Drive Name: Neil Lewis<\/p>

              Phone: 07785342125<\/p>

              Email: ndlprivatehire@gmail.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

              PRIVATE HIRE \u2013 TERMS & CONDITIONS These Terms & Conditions apply to all bookings made with [Your Business Name] (\u201cwe,\u201d \u201cus,\u201d \u201cour\u201d). By booking with us, you (\u201cthe customer\u201d) agree to the following: 1. BOOKINGS All journeys must be pre-booked. A booking is only confirmed once accepted by us. Customers must provide the correct pickup […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-110","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ndlprivatehire.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ndlprivatehire.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ndlprivatehire.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ndlprivatehire.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ndlprivatehire.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=110"}],"version-history":[{"count":7,"href":"https:\/\/ndlprivatehire.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/110\/revisions"}],"predecessor-version":[{"id":137,"href":"https:\/\/ndlprivatehire.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/110\/revisions\/137"}],"wp:attachment":[{"href":"https:\/\/ndlprivatehire.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}